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Add A Touchpoint

  1. In the sidebar, click on Leads
  2. In the row for a Lead, click on the 3-dot More menu

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  1. Click one of the following actions:
    • Snooze Until Later: if you want to Snooze them for 2 days (the Lead's Contact By date is pushed back 2 days).
    • Dismiss Lead: if you prefer not to do anything right now on this Lead
    • Get in Touch: if you made a connection (call, email, text)

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  1. If Get in Touch, the opportunity to create a Touchpoint appears. Enter the Contact Method, an optional Note, an optional Task Title.

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With Touchpoints, it's an easy way to remember to stay in touch with current or future clients